Investor Grievances

Dear Investor,
For any grievance/dispute please contact trading member Motisons Commodities Private Limited at the above email id investor_grievances@motisons.com and Phone no. +91-0141-4054545.

Please contact Compliance Officer of the trading member Motisons Commodities Private Limited Mr. Ajay Saxena email id moticommodity@gmail.com and Phone no. 0141-4054545, 9314225677.

In case not satisfied with the response please contact the concerned exchange(s) at:
Web Address Contact Number Email Id
NCDEX 022-66406789 askus@ncdex.com
MCX 022-66494000 customersupport@mcxindia.com
In case of any grievance / complaint against the Stock Broker / Depository Participant:

Please contact Compliance Officer of the Stock Broker / Depository Participant Mr. Ajay Saxena / email-id ajaysaxena@motisons.com, equity@motisons.com and Phone no. – 0141-4085555, 9314225677.

If not satisfied with the response of the Stock Broker/ Depository Participant, you may contact the concerned Stock Exchange / Depository at the following :
Web Address Contact Number Email Id
BSE 022 – 61363100
022 - 22721233		 is@bseindia.com
NSE 022-26598100
1800 22 00 51		 ignse@nse.co.in
Web Address Contact Number Email Id
CDSL 0022-22723333
0022-22728604		 helpdesk@cdslindia.com
complaints@cdslindia.com
NSDL 022 - 2499 4200 info@nsdl.co.in

You can also lodge your grievances with SEBI at http://scores.gov.in For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

Clients are also requested to email their complaints or grievances to grievances@motisons.com or investors@motisons.com . Alternately, details submitted via the completed form provided below will be forwarded to the designated email id mentioned earlier.

Investor Complaints Data Investor-Charter
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Investment Advisory - Number of complaints - April 2023
At the beginning of the Month Received during the Month Resolved during the Month Pending at the end of the Month Reason for the Pendency
0 0 0 0 N/A

MSPL: NSE-12981 | BSE-3267 | NCDEX- 1271|MCX- 56525| CDSL-12069000, SEBI Reg. no. INZ000191336 | MCPL: NCDEX- 00036|MCX- 12060| NERL- 50191| SEBI Regn. No. INZ000086935

In case, if you want to register your complaint through SEBI Score Portal, please Click here

For Cyber attack reporting Mail id : ithelpdesk@motisons.com and Contact No. :9314114189

1) KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

2) For Stock Broking Transaction 'Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day...Issued in the interest of Investors.

3) For Depository Transaction 'Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL/NSDL on the same day...Issued in the interest of investors.

4) No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

5) Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of systemic wrongdoing, potential frauds or unethical behaviour through the anonymous portal facility provided on BSE & NSE website.

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